Carrefour

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Carrefour SA
Type Public (Euronext: CA)
Founded 1957
Headquarters Levallois-Perret, France
Key people José Luis Duran
Industry Retail
Products Discount Stores, Grocery Stores, Convenience stores, Cash&Carry, Hypermarkets, Optical, Pharmacy, Clothing, Cosmetics and more
Revenue 77,9 billion (2006)
Operating income 3,274 billion (2006)
Net income 2,269 billion (2006)
Total assets 28,531 billion (2006)
Total equity 10,503 billion (2006)
Employees 456,295 (2006)
Website www.carrefour.com

Carrefour SA (Euronext: CA) (pronounced [karˈfur]) is a French international hypermarket chain, with a global network of outlets. It is the second largest retail group in the world in terms of revenue after Wal-Mart. Carrefour operates mainly in Europe, Brazil, Argentina, Dominican Republic and Colombia, but also has shops in North Africa and Asia. Carrefour means junction in French.

Contents

[edit] History

The first Carrefour store opened on 3 June 1957, in suburban Annecy near a crossroads (carrefour in French). Today it is the smallest Carrefour location in the world. The group was created by Marcel Fournier and Denis Defforey and grew into a chain from this first sales outlet. In 1999 it merged with Promodès, known as Continent, one of its major competitors on the French market.

Marcel Fournier and Denis Defforey had attended several seminars in the United States led by "The Pope of modern distribution" Bernardo Trujillo, who influenced other famous French executives like Édouard Leclerc (E.Leclerc), Gérard Mulliez (Auchan), Paul Dubrule (Accor), and Gérard Pélisson (Accor). Their slogan was "No parking, no business.".

The Carrefour group pioneered the concept of a hypermarket[dubious ], a large supermarket and a department store under the same roof. They opened their first hypermarket 15 June 1963 in Sainte-Geneviève-des-Bois, near Paris in France[1].

Carrefour's trading logo
Carrefour's trading logo

In April 1976, Carrefour launched a private label Produits libres (free products -- libre meaning free in the sense of liberty as opposed to gratis) line of fifty foodstuffs, including oil, biscuits, milk, and pasta, sold in unbranded white packages at substantially lower prices. The popularity of these products led critics on the political right to charge that Carrefour was undermining capitalism by acclimating the population to generic (rather than brand name or specialty) foods.[citation needed] In particular, Jean Mothes, an executive at Perrier, wrote in Investir magazine that Carrefour did more to accelerate the change to a socialist-led government than socialist politicians and syndicalists like Edmond Maire, Georges Marchais, François Mitterrand and Georges Séguy.[citation needed]

[edit] Slogans

  • Hypermarkets: "Choice and quality for everyone"
  • Supermarkets: "The prices people want, close to home"
  • Hard Discount: "Grocery products at low, low prices"
  • Convenience Stores: "Just what you need, right next door"
  • Cash & Carry: "Proximity and accessibility for catering professionals"

[edit] Carrefour around the world in September 2007

Countries where Carrefour Group is present.       Directly owned      Under franchise
Countries where Carrefour Group is present.
     Directly owned
     Under franchise

[edit] Americas

Country First store Hypermarkets Supermarkets Hard Discounters Convenience Stores Cash & Carry
Argentina 1982 59 103 395 - -
Brazil 1975 150 38 300 5 34
Colombia 1998 46 - - - -
Dominican Republic 2000 5 10 - 20 85

[edit] Asia

  • In 1989, Carrefour became the first international retailer to establish a presence in Asia when it entered Taiwan through a joint venture with Uni President Enterprises Corporation. It leveraged the experience it gathered in Taiwan to expand into other Asian markets. Carrefour also operates in the United Arab Emirates and Jordan in a joint venture with Majid al Futtaim [1]. In March of 2007 Carrefour opened a store in Kuwait in the Avenues mall. In Oman, Carrefour opened a store in 2003 on the outskirts of the city of Muscat.
Country First store Hypermarkets Supermarkets Hard Discounters
China 1995 112 - -
Indonesia 1998 37 - -
Japan 2000 7 - -
Jordan 2007 1 - -
Kuwait 2007 1 - -
Malaysia 1994 12 - -
Oman 2000 2 - -
Qatar 2000 3 - -
Saudi Arabia 2004 5 - -
Singapore 1997 2 - -
Taiwan 1989 48 - -
Thailand 1996 25 - -
United Arab Emirates 1995 11 - -

[edit] Africa

Country First store Hypermarkets Supermarkets Hard Discounters
Algeria 2005 1 -
Egypt 2002 5 -
Tunisia 2001 1 2 -

[edit] Europe

Country First store Hypermarkets Supermarkets Hard Discounters Convenience Stores Cash & Carry
Belgium 2000 56 280 - 257 -
Cyprus 2006 5 4 - - -
France 1960 218 1,021 897 3,245 134
Greece 1991 28 210 397 216 -
Italy 1993 59 485 - 1,015 20
Poland 1997 72 277 - 5 -
Portugal 1992 - - 471 - -
Romania 2001 11 21 - - -
Spain 1973 161 87 2,912 3 -
Turkey 1993 19 99 519 - -

[edit] Store brands

Hypermarkets: Carrefour, Atacadão.

Supermarkets: Carrefour Bairro, Carrefour Express, Champion, Champion Mapinomovaoe, Globi, GB Supermarkets, GS, Norte, Gima, Artima[3].

Hard discount stores: Dia, Ed, Minipreço.

Convenience stores: 5 minutes, 8 a HuiT, Marche Plus, Proxi, Sherpa, Dìperdì, Smile Market, Ok!, Contact GB, GB Express, Shopi.

Cash & Carry: Promocash, Docks Market, Gross IPer.

[edit] Criticism and controversies

The Carrefour supermarket at Faa'a, Tahiti, French Polynesia
The Carrefour supermarket at Faa'a, Tahiti, French Polynesia

On 26 June 2007 the company was convicted in a French court for false advertising. The suit alleged that Carrefour regularly stocked insufficient quantities of advertised products for sale. In addition, the company was convicted of selling products below cost and accepting kickbacks from wholesalers. Carrefour was ordered to pay a fine of €2 million and to prominently and legibly display a notice in all of its French stores disclosing the false advertising.[4]

In Carrefour Mangga Dua Square, Jakarta, Indonesia, a 5-metre high metal rack fell on top of a 3-year old boy, killing him almost instantly due to internal bleeding.[5] Afterwards, the victim's family claimed that Carrefour has refused to meet with them to settle the case.[6] However, Carrefour Corporate Affairs Officer denied this allegation[7]

Carrefour has also received criticism for engaging in sweatshop practices.[8]

[edit] Boycott of supplies in China

In April 2008, after the 2008 Olympic torch relay was disrupted by Tibetan independence advocates in London and especially Paris, where some protesters attempted to wrest control of the torch from torch bearers, Chinese activists have promoted boycotting Carrefour because of its French roots. [9] The boycott of Carrefour in particular was further fueled by unsubstantiated rumours that a major shareholder, Moët Hennessy - Louis Vuitton, had donated to the Dalai Lama. In its response, Carrefour China stated that it does support the Beijing Olympics; and that they will never do anything to harm the feelings of Chinese people. [10] Protests occurred in and around a number of Carrefour outlets throughout China, and anti-Carrefour advocates campaigned for a one-day boycott of Carrefour on May Day, a public holiday in China.

As a result of the boycott, Chinese search engine Baidu.com.cn and Google.cn have blocked access to Carrefour's website in China. Users searching 家乐福, Carrefour in Chinese, will be given an error page indicating "The search result may contain illegal content, so we can not display the result." in Chinese.[11]

[edit] Former countries

Carrefour Visora Minoh store at Osaka Prefecture Minoh City, Japan
Carrefour Visora Minoh store at Osaka Prefecture Minoh City, Japan
Carrefour Bangkok, Thailand
Carrefour Bangkok, Thailand
  • Chile ― In 2004, Carrefour sold its 8 hypermarkets in Chile to D&S;
  • Czech Republic and Slovakia — In September 2005, Carrefour sold to Tesco (the biggest UK retailer) 11 stores in the Czech Republic and four in Slovakia. Tesco paid 57.4 million as well as its stores in Taiwan. Carrefour had opened its first store in 1998 in the Czech Republic and in 2000 in Slovakia. The stores still use the Carrefour name and brand;
  • Hong Kong — In the late 1990s, Carrefour moved out of Hong Kong after complaints from manufacturers about selling products (especially electronics) at prices far below those of its competitors.[citation needed] Carrefour previously had stores in Tsuen Wan, Tuen Mun, Yuen Long and Heng Fa Chuen.
  • Indonesia — A fully functional, ready-to-open Carrefour hypermarket in Bali is currently having problems prior to opening in March, 2007 due to legal disputes with the Balinese Tribal Regencies;[citation needed]
  • Japan — In 2005, Carrefour sold its 8 hypermarkets to AEON Group, but stores still use the Carrefour name and brand;
  • Mexico — In March 2005, Carrefour sold its 29 hypermarkets in Mexico to Chedraui. Carrefour had opened its first store in 1995 in Mexico;
  • Portugal — Carrefour entered Portugal by buying its first stores in 1991 - two Euromaché hypermarkets, in Telheiras (a Lisbonneighborhood) and Vila Nova de Gaia (suburbs of Oporto); This chain was known to have very good quality products, mainly from French origin, when in July 2007 Carrefour sold all of its 12 hypermarkets and 9 fuel stations to Sonae for €662 million. Also included were 11 licenses for opening new commercial spaces. Nowadays only the 365 hard-discount supermarkets (Minipreço) are supported by Carrefour in this country, not included in the takeover.
Carrefour in Batu Pahat, Malaysia
Carrefour in Batu Pahat, Malaysia

[edit] See also

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[edit] References

[1]

[edit] External links