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Process capability = histogram of observations plotted against specification limits. Juran, Joseph M. (2004), Architect of Quality: The Autobiography of Dr. Joseph M. Juran (1 ed.), New York City: McGraw-Hill, p. 98, ISBN 9780071426107, OCLC 52877405 

Hierarchical category (colspan=3) Description
I (rowspan=6) A (rowspan=3) 1 Description of A1
2 Description of A2
3 Description of A3
B (rowspan=2) 1 Description of B1
2 Description of B2
C (colspan=2)
II (rowspan=6) A (colspan=2) Description of A
B (rowspan=2) 1 Description of B1
2 Description of B2
C (rowspan=3) 1 Description of C1
2 Description of C2
3 Description of C3


[edit] Ellingson

Mark W. Ellingson (5 June 190413 February 1993) was the fifth President of the Rochester Institute of Technology, succeeding John Randall, from 1936 – 1969. He rose from a teacher at the institute to the presidency, and oversaw a major expansion of the RIT endowment, a 1937 merger between the Empire School of Printing, the 1944 renaming to "Rochester Institute of Technology" (it had previously been named the Athenaeum and Mechanics Institute), and the planning for the construction of, and 1961 transfer to, the current campus in Henrietta.

Ellingson was born in Magrath, Alberta, but was raised in Idaho.

Ellingson earned an Associate's Degree in Education from University of Idaho before earning a Bachelor of Arts degree from Gooding College in 1926. He successfully completed a Master's degree at the University of Rochester in 1930 and a Ph.D. at the Ohio State University in 1936.

Mark Ellingson Hall (Building 50A) on the RIT campus
Mark Ellingson Hall (Building 50A) on the RIT campus

He joined the faculty of the Mechanics' Institute in 1926 as an Economics instructor and coached the wrestling team. He became the first Director of the Institute's School of Photography in 1930. He was named acting President before fully assuming the Institute's Presidency in 1936 after the abrupt departure of his predecessor.

During his tenure, he grew the endowment from USD 1.5 million to USD 22 million, full-time enrollment from 550 to 5,000, and evening enrollment from 1,700 to 11,000. He introduced academic programs in Science, Engineering, and Business Administration. He brought both the Empire School of Printing and The School for American Craftsmen to RIT.

He served on the boards of several civic organizations, including the George Eastman House, the Rochester Community Savings Bank, the Rochester Chamber of Commerce, and the Rochester Center for Governmental Research

In 1958, he helped found the Rochester Area Educational Television Association, which later became WXXI-TV; he served as a trustee of the association from 1958 to 1983.

Ellingson married the former Marcia Randall, daughter of his predecessor and raised one daughter.

He died at 12:40 am, February 13, 1993, at his East Avenue home in Brighton, New York.

[edit] References

Preceded by
John Randall (academic)
President of Rochester Institute of Technology
1936 – 1969
Succeeded by
Paul Miller (academic)

{{DEFAULTSORT:Ellingson, Mark}} [[Category:1904 births]] [[Category:1993 deaths]] [[Category:American Latter Day Saints]] [[Category:American university and college presidents]] [[Category:Canadian Americans]] [[Category:Ohio State University alumni]] [[Category:People from rural Alberta]] [[Category:Rochester Institute of Technology]] [[Category:University of Rochester alumni]]

[edit] Wallis

Wilson Allen Wallis (November 5, 1912October 12, 1998), was an economist, statistician, and a former President of the University of Rochester.

Mr. Wallis was born in Philadelphia, Pennsylvania and received his bachelor's degree from the University of Minnesota in 1932. He married the former Anne Armstrong in 1935 and raised three daughters. He pursued graduate studies Minnesota, the University of Chicago, and Columbia University and briefly taught at Yale University, Columbia and Stanford University. During the Second World War he worked for the United States Office of Scientific Research. After the war he joined the University of Chicago Graduate School of Business and served as its Dean from 1956 to 1962.

Wallis was the UR's President from 1962 to 1970, its Chief Executive from 1962 to 1975, and its Chancellor from 1970 to 1982.

As an economist, Mr. Wallis was known for his firm faith in minimal government intervention and in free markets. His writings included the 1976 book An Overgoverned Society, a collection of his speeches and essays, in which he argued that Government regulations and rules were fettering individual liberties as well as the economy.

He served in the Administrations of four Republican Presidents -- Dwight D. Eisenhower, Richard M. Nixon, Gerald R. Ford and Ronald Reagan -- although he said in 1959, I'm not actually a Republican. Instead, he said, he was an independent or even apolitical. He also served as a consultant to numerous governmental and business groups.

From 1959 to 1961 he was special assistant to Eisenhower, and concurrently he collaborated with Vice President Nixon on the report of the Cabinet Committee on Price Stability for Economic Growth. In the 1970's, Mr. Wallis served in the Nixon and Ford Administrations as chairman of the President's Commission on Federal Statistics and of the Advisory Council on Social Security.

From 1982 to 1989 he was Undersecretary of State for Economic Affairs, mostly during the Reagan Administration.

Mr. Wallis was chairman of the Corporation for Public Broadcasting in 1977 and 1978.

'''Cost of quality (COQ)''' or '''quality costs''' are all those costs that would disappear if systems, processes, and products were perfect. <REF name="Gryna">{{Citation | last = Gryna | first = Frank | last2 = Chua | first2 = Richard | publication-date = 2005 | title = [[Juran]]'s Quality Planning and Analysis for Enterprise Quality | edition = 5 | publication-place = [[Boston]] | publisher = [[McGraw-Hill]] | isbn = 9780072966626 | oclc = 62084327 | page = 28 }}</REF> The costs of quality are typically estimated in one of three ways:<REF name="Gryna">p. 33</REF> #Directly categorized into four groups: Internal failures, external failures, appraisal efforts, and prevention efforts #Indirectly from customer satisfaction, loyalty, and retention #Directly by [[benchmarking]] the organizational activities or processes deemed most important to those identified as [[best of breed]] The term '''[[cost of poor quality]]''' is often found in the same context as COQ: It is the sum of internal and external failures.<REF name="Gryna">p. 33</REF> Organizations undertake the estimation of the COQ to determine what could be saved by focusing on improving product and process quality. The central theme of [[quality improvement]] is that larger investments in prevention drive even larger savings in quality-related failures and appraisal efforts. The four categories of COQ are defined as follows:<REF name="Gryna">p. 29</REF> {| class="wikitable" ! Cost category !! Definition !! Examples |- | Internal failures || Cost of failures to meet customer needs or requirements where the failure is detected<BR>''before'' delivery of the product or service to the customer || <LI>[[Scrap]]<LI>[[Rework]]<LI>[[Failure analysis]] |- | External failures || Cost of failures to meet customer needs or requirements where the failure is detected<BR>''after'' delivery of the product or service to the customer || <LI>[[Sales (accounting)|Sales returns and allowances]]<LI>[[Warranty]] [[repair]]s<LI>[[Service level agreement]] penalties<LI>Loss of existing customers<LI>Potential customers lost due to reputation for poor quality |- | Appraisal efforts || Cost of evaluating product or process conformance to requirements || <LI>Inspection and test |- | Prevention efforts || Cost of minimizing internal failures, external failures, and appraisal efforts through defect prevention || <LI>Training<LI>Quality planning<LI>Process control<LI>Quality audits<LI>Supplier quality evaluation |} ==References== {{reflist}} [[Category:Costs]] [[Category:Economics terminology]] [[Category:Quality control]] [[Category:Quality management]]