Work order

From Wikipedia, the free encyclopedia

A work order (WO) is an order received by an organization from a customer or client or an order created within the organization. A work order may be for products or services.

In a manufacturing environment, a work order is converted from a sales order to show that work is about to begin to manufacture, build or engineer the products the customer wants. In a service environment, a work order can be equivalent to a service order where the WO records the location, date and time the service is carried out and the nature of work that is done. The type of personnel (e.g. his job position) may also be listed on the WO. A rate (e.g. $/hr, $/week) and also the total amount of hours worked and total value is also shown on the work order.

A work order may be a maintenance or repair request from students, faculty or staff in a university.[1][2]

Orders received from outside an organization are often dispatched (reviewed and scheduled) before being executed.[3] [4]Work orders may be for preventive maintenance[5]

Contractors may use a single job work order and invoice form that contains the customer information, describes the work performed, lists charges for material and labor, and can be given to the customer as an invoice.[6]

[edit] See also

[edit] References

  1. ^ Facilities Management Request for Service, William & Mary University, wm.edu.
  2. ^ Instructions for Completing Network & Telecommunications Work Order Form, California State University (Long Beach), csulb.edu.
  3. ^ Corrigo work order flow diagram, www.corrigo.com.
  4. ^ Dispatched work order flow diagram, www.dispatchedsoftware.com.
  5. ^ Preventive Maintenance Scheduling Software and Work Order Programs, wds-software.com.
  6. ^ job work order and invoice form, see "Manual Forms", deluxeforms.com.