Ticket City

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Ticket City
Type Private
Founded Austin, Texas (1990)
Headquarters Austin, Texas
Key people Randy Cohen, Founder & CEO
Industry e-commerce
Products online secondary ticketing, online ticket exchange
Website [1]

Ticket City is a ticket reselling business headquartered in Austin, Texas.

Randy Cohen, Ticket City’s Chief Energizing Officer, got his start in the ticket business in 1988 while a student at the University of Texas at Austin. Selling tickets to local events, he built a reputation as the best source for tickets in town. The more his client base grew, the more he wanted to provide a simple, hassle-free way for people to acquire tickets for their favorite events. In March 1990, he founded Ticket City.

The original staff had four employees and one computer all crammed in a tiny office. Today, Ticket City employs more than thirty people and occupies a 10,000-square-foot (1,000 m²) office building in central Austin. From those small beginnings a multimillion-dollar company was formed; one which still remains committed to the original ideals.

Ticket City's first website launched in 1996, a static site on the cutting edge at the time. In the summer of 1998 that static web page began a major overhaul, in hopes of creating a dynamic ticketing environment, something unheard of in the industry. On August 8th, 1998 Ticket City released the first fully functioning e-commerce website in the ticket industry. The site contained information and ticket prices for a wide variety of events and allowed consumers to purchase those tickets online.

In the many years that Ticket City has been online, the website has undergone several major facelifts to make it more interactive, increase usability and become graphically interesting. This includes a major addition in 2001 that integrated Ticket City's proprietary Real Time Ticketing software, enabling users to buy live inventory in real-time. Because of these innovations, today Ticket City is one of the largest ticket web sites on the internet.

To date, Ticket City has served over 100,000 customers in 68+ different countries around the world.

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