Telephone numbers in Malaysia
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Telephone numbering in Malaysia is regulated by the Malaysian Communications and Multimedia Commission (MCMC).
Malaysia is assigned country code 60 by ITU-T. When calling abroad from Malaysia, the international call prefix is 00.
Calls to Singapore do not require international dialing; calls are made using the 02 access code. Similarly, calls to Brunei from East Malaysia can be made using the 080 access code. Calls from Peninsular Malaysia to Brunei require international dialing.
Area codes in Malaysia have variable length: one digit in Peninsular Malaysia and two digits in East Malaysia. Subscriber numbers are seven digits in Peninsular Malaysia (except Kuala Lumpur, Putrajaya and Selangor) and six digits in East Malaysia. Prior to 1999, subscriber numbers were seven digits in Kuala Lumpur, Putrajaya and Selangor. From 1999 to 2001, subscriber numbers in these areas were expanded to eight digits in phases to meet new demands. Mobile phones are assigned two-digit mobile phone codes and seven-digit subscriber numbers.
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[edit] Numbering Plan by number
00 International call prefix 010 Celcom Art900 (analogue mobile) 011 TM ATUR 450 (analogue mobile) 012 Maxis (3G/3.5G/GSM900/GSM1800 mobile) 013 Celcom (formerly TMTouch, 3G/3.5G/GSM900/GSM1800/Satellite mobile) 014-2 Maxis (3G/3.5G/GSM900/GSM1800 mobile) 014-3 DiGi (GSM900/GSM1800 mobile) 014-6 DiGi (GSM900/GSM1800 mobile) 014-8 Celcom (3G/3.5G/GSM900/GSM1800 mobile) 0154 VoIP services 016 DiGi (GSM900/GSM1800 mobile) 017 Maxis (formerly TimeCel, 3G/3.5G/GSM900/GSM1800 mobile) 018 U Mobile (formerly Mobikom CDMA mobile / TM wireless fixed telephony, 3G/GSM900/DVB-T mobile) 019 Celcom (3G/3.5G/GSM900/GSM1800/Satellite mobile) 02 Domestic access code to Singapore 03 Selangor & Federal Territories of Kuala Lumpur & Putrajaya 04 Kedah, Penang & Perlis 05 Perak & Cameron Highlands (Pahang) 06 Melaka, Negeri Sembilan & Muar (Johor) 07 Johor (except Muar) 080 Domestic access code to Brunei (East Malaysia only) 081 reserved for domestic access/area code 082 Kuching (Sarawak) 083 Sri Aman (Sarawak) 084 Sarikei, Bintangor, Sibu, Kanowit, Song, & Kapit (Sarawak) 085 Lawas, Limbang, Miri (Sarawak) 086 Bintulu, Belaga (Sarawak) 087 Inner District (Sabah) & Federal Territory of Labuan 088 Kota Kinabalu, Kudat (Sabah) 089 Lahad Datu, Sandakan, Tawau (Sabah) 09 Kelantan, Pahang (except Cameron Highlands) & Terengganu 100 Universal operator service (formerly fixed telephone & fascimile fault report) 101 Operator assistance for domestic calls (to be combined to 100) 102 Operator service assistance (to be combined to 100) 103 Fixed telephone directory assistance 104 Telegram services 1051 Time announcement 1066 Earthquakes and Tsunami Alert Centre 108 Operator assistance for international calls (reallocated to 102, to be combined to 100) 112 Mobile network emergency telephone number 12xx reserved 1300-xx-xxxx Local rate telephone number 1377x Mass calling service 141-xx Internationally accessible short codes 1500-xx-xxxx Paging service 1508-xx-xxxx Dial-up internet access service 151x Dial-up Internet access service 152x ISDN dial-up Internet access service 15454 Electricity fault reporting (Tenaga Nasional) 1600-xR-xxxx Premium-rate telephone number 1700-xx-xxxx Personal numbering service 1800-xx-xxxx Toll-free telephone number 18-Yxx Long distance carrier selection code 1900-xx-xxxx Multimedia service number 600-xx-xxxx Audiotext Premium-rate telephone number (to be reallocated to 1600 prefix) 991 Civil defense service (to be combined to 999) 994 Fire Department (to be combined to 999) 995 Gas Pipeline emergency (to be combined to 999) 999 Universal emergency service Note: R = 1 to 6, x = 0 to 9, Y = 1 to 9
[edit] Geographical area codes
Geographical (fixed line) area codes are one digit in Peninsular Malaysia and two digits in East Malaysia, excluding the STD prefix 0. In Peninsular Malaysia, an area code is usually shared by multiple states and territories and roughly follows state borders. The two East Malaysian states, Sabah and Sarawak, are split into multiple area codes.
Fixed line subscriber numbers are seven digits in Peninsular Malaysia (except Selangor, Kuala Lumpur and Putrajaya, i.e. area code 03) and six digits in East Malaysia. Prior to 1999, subscriber numbers were seven digits in Kuala Lumpur, Putrajaya and Selangor. From 1999 to 2001, subscriber numbers in these areas were expanded to eight digits in phases to meet new demands. The first digit of a subscriber number is associated with a specific area in the area code. In Selangor, Kuala Lumpur and Putrajaya, the second digit of a subscriber number identifies the service provider, which is almost always Telekom Malaysia (TM), as TM holds a near-monopoly of the Malaysian fixed line market.
Thus, a full national number is 10 digits in area code 03 and 9 digits elsewhere, including the STD prefix 0. When writing a telephone number with the area code, the area code and subscriber number is separated with a hyphen. Examples:
- A number 12345678 in Kuala Lumpur: 03-12345678
- A number 1234567 in Ipoh, Perak: 05-1234567
- A number 123456 in Kuching, Sarawak: 082-123456
Malaysia employs a open dialing plan, which means calling within the area code does not required the area code to be dialed, apart from mobile phone calls. Calls to and from mobile phones requires full national dialing. e.g. When calling a number 12345678 in Kuala Lumpur (03) from a fixed line phone:
- Within Selangor, Kuala Lumpur and Putrajaya: 12345678
- Outside Selangor, Kuala Lumpur and Putrajaya: 03-12345678
- Outside Malaysia: +603-12345678
02 Domestic access code to Singapore 03 Selangor & Federal Territories of Kuala Lumpur & Putrajaya 04 Kedah, Penang & Perlis 05 Perak & Cameron Highlands (Pahang) 06 Melaka, Negeri Sembilan & Muar (Johor) 07 Johor (except Muar) 080 Domestic access code to Brunei (East Malaysia only) 081 reserved for domestic access/area code 082 Kuching (Sarawak) 083 Sri Aman (Sarawak) 084 Sarikei, Bintangor, Sibu, Kanowit, Song, & Kapit (Sarawak) 085 Lawas, Limbang, Miri (Sarawak) 086 Bintulu, Belaga (Sarawak) 087 Inner District (Sabah) & Federal Territory of Labuan 088 Kota Kinabalu, Kudat (Sabah) 089 Lahad Datu, Sandakan, Tawau (Sabah) 09 Kelantan, Pahang (except Cameron Highlands) & Terengganu
[edit] Mobile phone codes and IP telephony
Existing mobile phone codes consists of two digits (01x) and are assigned to individual mobile phone operators. A mobile phone number consist of a mobile phone code and a seven-digit subscriber number. A mobile phone number is written as 01x-xxxxxxx. There were a number of mobile phone operators and each of them was issued one mobile phone code. Through a series of mergers, there are currently three mobile phone operators: Celcom (a subsidiary of TM), Maxis and DiGi. As existing numbers begin to run out, the three mobile phone operators are assigned numbers in 014 code distinguished by the first digit of the subscriber number.
As codes are being exhausted, a new range, 015x is made available for assignment. Despite the length of the code, subscriber numbers are seven digits, resulting in an 11-digit national number including the leading zero. The two major ISPs, TMNet and Jaring are assigned numbers in the 0154 prefix to provide VoIP (also known as Telephony Service over IP, TSoIP) service.
Calling from mobile phones to fixed lines requires full national dialing. Mobile to mobile calls in the same mobile phone code generally require only the seven digit subscriber number, with permissive dialing of the full national number. Since mobile phone operators issue numbers in multiple mobile phone codes and the sharing of 014 code, mobile phone operators begin to urge subscribers to dial the full national number when calling mobile phones.
010 Celcom Art900 (analogue mobile) 011 TM ATUR 450 (analogue mobile) 012 Maxis (3G/GSM900/GSM1800 mobile) 013 Celcom (formerly TMTouch, 3G/3.5G/GSM900/GSM1800/Satellite mobile) 014-2 Maxis (3G/GSM900/GSM1800 mobile) 014-3 DiGi (GSM900/GSM1800 mobile) 014-6 DiGi (GSM900/GSM1800 mobile) 014-8 Celcom (3G/GSM900/GSM1800 mobile) 0154-801 TMNet (TSoIP) 0154-802 ARL HomeComm (TSoIP) 0154-81 Jaring (TSoIP) 0154-820 NasionCom (TSoIP) 0154-821 Time (TSoIP) 0154-830 eB Technologies (TSoIP) 0154-831 Telshine (TSoIP) 0154-840 RedTone (TSoIP) 0154-841 Bizsurf (TSoIP) 0154-845 Fristor.com (TSoIP) 0154-850 MyKris Asia (TSoIP) 0154-851 Maxis Broadband (TSoIP) 0154-860 TMNet (TSoIP) 0154-861 VADS (TSoIP) 0154-862 TMNet (TSoIP) 0154-866 Go Lightspeed Broadband (TSoIP) 0154-870 Optical Communication (TSoIP) 0154-871 Merchantrade Asia (TSoIP) 0154-890 Next Telecommunications (TSoIP) 016 DiGi (GSM900/GSM1800 mobile) 017 Maxis (formerly TimeCel, 3G/GSM900/GSM1800 mobile) 018 U Mobile (formerly Mobikom CDMA mobile / TM wireless fixed telephony, 3G/3.5G/GSM900/DVB-T mobile) 019 Celcom (3G/3.5G/GSM900/GSM1800/Satellite mobile)
[edit] Non-geographical short codes and special numbers
100 Universal operator service (formerly fixed telephone & fascimile fault report) 101 Operator assistance for domestic calls (to be combined to 100) 102 Operator service assistance (to be combined to 100) 103 Fixed telephone directory assistance 104 Telegram services 1051 Time announcement 1066 Earthquakes and Tsunami Alert Centre 108 Operator assistance for international calls (reallocated to 102, to be combined to 100) 112 Mobile network emergency telephone number 12xx reserved 1300-xx-xxxx Local rate telephone number 13100 Celcom budget IDD 13188 TM SMS 13200 Maxis value IDD 1377x Mass calling service 141xx Internationally accessible short codes 1500-xx-xxxx Paging service 1508-xx-xxxx Dial-up internet access service 1511 Jaring dial-up Internet access service 1512 Maxis Net dial-up Internet access service 1513 TMNet EZnet dial-up Internet access service 1515 TMNet dial-up Internet access service 1516 iDiGi dial-up Internet access service 1517 Time Net dial-up Internet access service 1519 Celcom Net dial-up Internet access service 152x ISDN dial-up Internet access service 15454 Electricity fault reporting 1600-xR-xxxx Premium-rate telephone number 1700-xx-xxxx Personal numbering service 1800-xx-xxxx Toll-free telephone number 18Yxx Long distance carrier selection code 1900-xx-xxxx Multimedia service number 600-xx-xxxx Audiotext Premium-rate telephone number (to be rallocated to 1600 prefix) 991 Civil defense service (to be combined to 999) 994 Fire Department (to be combined to 999) 995 Gas Pipeline emergency (to be combined to 999) 999 Universal emergency service Note: R= 1 to 6, x = 0 to 9, Y= 1 to 9
[edit] References
- MCMC Numbering And Electronic Addressing Plan [1]
