Talk:SAIFI

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I don't think the units are right here. The numerator has units of "outages" while the denominator is measured in "customers." How does outage/customer equate to hours? Can someone with a copy of the standard please check this out?

Please confirm for me if SAIFI = Number of Interruptions / Number of Customer Served

or SAIFI = Number of Customer Interrupted / Number of Customer Served