Premiere Global Services, Inc.

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Premiere Global Services, Inc.
Type Public (NYSE:PGI)
Founded Atlanta, Georgia USA (1991)
Headquarters Atlanta, Georgia
Key people Boland T. Jones
Founder, Chairman and CEO
Industry Communications Technology
Revenue $558M USD (2007)
Employees 2,300+ (2007)
Website www.premiereglobal.com

Premiere Global Services, Inc. (NYSE:PGI) is a global provider of on-demand business process improvement solutions in the communications technology industry. Their Premiere Global Communications Operating System, or PGiCOS, offers business applications within the following solution sets: Audio and Web Conferencing & Collaboration, Document Delivery, Notifications & Reminders (including Accounts Receivable Management), eMarketing and Desktop Fax. Headquartered in Atlanta, Georgia, and with presence in 23 countries worldwide, Premiere Global has an established customer base of over 50,000 companies, including nearly 95% of the Fortune 500.

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[edit] History

Premiere Global Services was founded by current Chairman and CEO, Boland T. Jones, in 1991. Jones has been recognized as a visionary in the realm of business communications and has been recognized with numerous awards for strides in innovation.

With over 3,000 employees in 61 cities around the world, the company’s communications operating system (COS) sends over 60 million communications a day. The company follows a Software as a Service model and architects communication solution plans for its clients while also providing the software that enables the solutions to be implemented.

The company’s stock symbol is PGI.

[edit] Products and services

Premiere Global Services provides industry-specific, on-demand business applications that provide a variety of performance advantages, including increase in sales, increase in employee productivity and reduction in business travel costs. Each Solution Set in the PGi Communications Operating System offers value-driven communication technology benefits that allow any business, in any industry, of any size, to do their business better and more efficiently by improving and often automating the way it communicates. Premiere Global ensures its customers high levels of network reliability and security and serves customers in a wide range of industries including sales and marketing, finance and banking, legal and investor relations, human resources, operations and information technology, healthcare and transportation.

Audio and Web Conferencing solutions allow companies to become more efficient through real-time collaborative meetings using conference calls and web-enabled presentations. These solutions come with easy-to-use interactive tools that make it intuitive and simple to host and participate in scheduled or reservation-less (“on-demand”) meetings and events. Live, collaborative webinars or webcasts can be used for daily meetings for small teams or for large-scale presentations, and are available globally 24/7.

Document Delivery solutions turn paper documents into electronic, digital assets. This transformation allows businesses to process, protect, backup, manage and deliver business communications faster and more efficiently. The Document Delivery solution also helps companies meet “green” paper-reduction initiatives.

Notifications & Reminders provides businesses with the ability to send automated updates to their clients and customers via automated voice, email, text message (SMS) or fax. This service is best used by companies which must reach a large number of people in multiple ways and on a regular basis, including airlines, banks, hospitals and accounts receivable departments. Notifications & Reminders reduces man-hours by automating communications and improves productivity and effectiveness by delivering critical messages in a variety of formats.

eMarketing solutions are designed to improve email marketing campaigns through better tools and automated applications. Premiere Global enables companies to increase their sender reputation, improve inbox penetration, avoid blacklist alerts and achieve more optimal email campaign efforts. Their eMarketing solutions ultimately enable ROI maximization, more targeted communications, and less time and investment.

Desktop Fax solutions enable businesses and individual employees to send faxed documents directly from their computer desktops, laptops or PDAs. An automated system allows persons to easily fax to multiple recipients at once and streamline processes for industries with heavy dependence on fax communication. Companies which must distribute documents with legal, confidentiality or regulatory compliance demands benefit from the Desktop Fax solution, which functions like an email application.

[edit] International presence

Premiere Global Services provides communication technology services and support to several international locations (and in multiple languages) around the world, including Australia, Austria, Belgium, Canada, France, Germany, Hong Kong, Ireland, Italy, Japan, Korea, Malaysia, the Netherlands, New Zealand, Singapore, Spain, Sweden and the United Kingdom.

[edit] External links

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