Noriaki Kano

From Wikipedia, the free encyclopedia

 This article or section needs to be wikified to meet Wikipedia's quality standards.
Please help improve this article with relevant internal links. (November 2007)

Professor Noriaki Kano is the developer of a program whose simple ranking scheme distinguishes between essential and differentiating attributes related to concepts of customer quality. This system is referred to as the Kano model[1]

Noriaki Kano was the 1997 recipient of the Deming Prize for Individuals [Deming Prize].[2]

[edit] References

  1. ^ Kano, N. (1984), Attractive quality and must-be quality, The Journal of the Japanese Society for Quality Control, April, pp. 39-48.
  2. ^ Deming Prize For Individuals
 This biographical article related to Japan is a stub. You can help Wikipedia by expanding it.
 This biography of an Asian academic is a stub. You can help by expanding it.