National Pest Management Association

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The National Pest Management Association (NPMA), a non-profit organization with more than 5,000 members, was established in 1933 to support the professional pest control industry’s commitment to the protection of public health, food and property, reflected both in the continuing education of pest control professionals and the dissemination of timely information to homeowners and businesses. The association strives to provide timely information on pests and potential health and property threats for consumers.

Headquartered in Fairfax, Virginia, just outside of Washington, DC, the association today has a professional staff including technical, regulatory, government affairs, education, and member services.

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[edit] Pest Management Industry Facts

  • Pests destroy homes and buildings and their contents; termites alone cause over $5 billion in damage annually.
  • Pests can transmit as many as fifteen major disease-causing organisms including West Nile Virus, Lyme Disease, malaria, plague, Rocky Mountain spotted fever, hantavirus, and encephalitis.
  • Insect stings force half a million people to the emergency room every year.
  • Rodents consume or contaminate about 20 percent of the world's food supply. They carry fleas and ticks, which potentially carry diseases.
  • Rodents have also been implicated in fires across the country by chewing wires and spilling flammables.

[edit] Pest Management Industry Size= (2005 estimation)

  • 19,150 companies
  • Over 115,000 service personnel
  • $6.7 billion in annual billing
  • Performing over 60 million services a year in the residential and commercial markets


Most people tend to think of pest management in terms of residential problems (mice, termites, fleas, etc.). The importance of the industry to the nations as a whole is much broader.

  • Public health officials attribute the quality of life we have today to three things: better pharmaceuticals and vaccines, better sanitation and better pest control.
  • Rats bite more than 45,000 people each year. Rats can cause fires by chewing wires and transmit disease organisms such as rat bite fever, salmonellosis, trichinosis, murine typhus, the plague, and leptospirosis.
  • According to the American College of Allergy, Asthma, and Immunology, more than two million Americans are allergic to stinging insects, more than 500,000 enter hospital emergency rooms every year suffering from insect stings, and between 40-150 people a year die as a result to these stings.
  • Without pest management practices pests could destroy more than 50% of our food crops. Only 11% of the average U. S. disposable income is spent on food and compared to 19.9% Japan and 52.6% China.
  • In a recent consumer survey, 93% of people expressed concern over finding insects within their home. According to survey cited by the Army Community Service, insects and bugs rank as the public's third most common fear, behind public speaking, and heights.
  • Seven to eight percent of the general population is allergic to cockroaches. Studies of inner city children in Atlanta with chronic wheezing, runny noseesrevealed that 44% of them were allergic to cockroaches) Recent surveys attribute cockroach allergens as the number three contributor to children's asthma.
  • Cockroach suppression and eradications are vital to health care facilities, homes, and sites where food is prepared or served. Cockroaches contaminate food and spread filth by walking through contaminated areas. They commonly carry a staphylococi, streptococcus, coliforms, molds, salmonella, yeasts and clostridia.
  • Innovations in pest management parallel an increase in life expectancy. A child born in 1900 had a life expectancy of just 49 years while a child born in 2000 had a life expectancy of 79 years.
  • In a consumer survey, renters and homeowners were asked about the problems they've had with their homes or apartments. The number one problem they cited was insects. In fact, nearly half (45%) of the complaints dealt with insects or rodents in the home.
  • It would be difficult to find any segment of the food industry that could comply with federal regulations for sanitation and health without an adequate pest management program.
  • Bedbugs have made resurgence in the U.S. primarily due to increased travel as well as new methods employed by this industry to control targeted pests.

[edit] NPMA Leadership

[edit] Cindy Mannes, VP of Public Affairs

Since October 2001, Cindy Mannes, vice president of public affairs, has served as the industry spokesperson for the National Pest Management Association (NPMA).

In this role, Mannes is responsible for educating consumers about all facets of pest control -- from the growing public health concerns related to pests to the benefits of selecting a professional to control them. She has been instrumental in enhancing the image and value to consumers of pest control professionals through her work with the local, state and national media. Additionally, she works continually to publicize the organization's efforts to affect public policy with regard to products and tools necessary for pest control professionals to do their jobs.

She's become a sought after resource and thought leader within the industry, as well as a credible resource for the media. Having served as Chair of the Committee on Children's Health, as an industry trainer on public relations and on various legislative and regulatory committees related to responsible pesticide usage, Mannes has a broad scope and understanding of industry issues. She provides workshops to state pest management associations on ways to elevate their marketing programs and company images in their communities.

She recently appeared on CNNfn and CNBC discussing termites and appeared on over 90 television and radio broadcast outlets to discuss bedbugs. She has been quoted in articles in Good Housekeeping and Real Simple magazines, and numerous newspapers, including USA Today, The New York Times, the Wall Street Journal, The Chicago Tribune and San Francisco Chronicle. Ms. Mannes has also worked with ABC News' Primetime Live, Inside Edition and The Today Show. Ms. Mannes was selected as 2004 Pest Control Professional of the Year by Pest Control Technology magazine. She is the first woman to receive the honor. Ms. Mannes is knowledgeable on a variety of pests, including termites, bedbugs, cockroaches, ants and mosquitoes, as well as pest -transmitted diseases such West Nile Virus, Lyme Disease and hantavirus. Ms. Mannes is also familiar with pest control industry techniques such as integrated pest management.

Mannes has had a long-standing and successful career in communications and marketing. She has applied her strategic, tactical and leadership expertise to help launch or reposition corporations, brands and products to business and consumer markets worldwide. Her 15 years in the pest management industry has provided her with a well-rounded view of the industry.

[edit] Bob Rosenberg, VP of Government Affairs

As Senior Vice President for the National Pest Management Association (NPMA), Bob Rosenberg is responsible for advocating the pest management industry's interests on federal, state and local legislative and regulatory issues.

The hallmark of Rosenberg's legislative and regulatory efforts has been to promote responsible, progressive legislation and regulations that advance the professionalism of the industry and promote environmentally responsible policy. Examples include increased training for pesticide applicators, promoting the use of reduced-risk integrated pest management (IPM) and enhanced public right-to-know.

Rosenberg has served on numerous boards and was appointed by the Environmental Protection Agency (EPA) to sit on various federal advisory committees, including the Pesticide Program Dialog Committee, the Committee to Advise on Reassessment and Transition, the Tolerance Reassessment Advisory Committee and the Rodenticide Stakeholders Workgroup.

Rosenberg is often quoted in the national print media, and can be seen in television interviews as the spokesperson for NPMA with regard to legislative and regulatory issues.

Rosenberg is well-known and respected within various segments of the nonprofit sector. Prior to joining NPMA in 1989, he served for eight years as the Director of the Florida Division of Pari-Mutuel Wagering, which regulates all aspects of the state's horse racing, dog racing and jai-alai industries.

Rosenberg has a bachelor's degree in marketing and economics from the University of Florida and graduate degrees from Florida State University and the University of Chicago, in government and political science, respectively. In addition, he graduated from Duke University's "Top State Managers Executive Education Program."

[edit] Rob Lederer, Executive VP

Since joining the National Pest Management Association (NPMA) in 1995, Executive Vice President Rob Lederer has successfully re-engineered the association that oversees the country's pest management industry, leading it to record growth.

Under Lederer's direction, NPMA is reshaping the image of the pest management professional in the minds of consumers and government decision-makers. Today, the pest management industry brings to mind values of reliability, experience and professionalism. Most notably, NPMA has solidified a positive working relationship with the United States Environmental Protection Agency, a relationship that would not have been possible 10 years ago.

Lederer has aggressively worked toward this goal of protecting the reputation of the pest management industry as well as increasing the size of the pest management market. Toward this end, in 1997 NPMA instituted the Professional Pest Management Alliance (PPMA), a consumer awareness initiative that serves as a proactive, unified voice of the industry.

Lederer personally speaks to state pest management associations and listens to their needs. He then recommends a course of action, expertly guiding them to their goals. This level of individual attention has enhanced the value of NPMA to its membership. Additional achievements include increasing NPMA membership, expanding its State Partnership Alliance program with pest management associations throughout the nation, and developing pestworld.org, NPMA's comprehensive online source of pest management information.

As a founding partner of the Association Management Group (AMG), a consulting firm specializing in association management, Lederer honed his marketing and management skills by overseeing six of the firm's 12 associations. Prior to AMG, Lederer served as the Executive Director of the Association of Wall and Ceiling Industries. The self-described "association brat" grew up relishing work that could impact entire industries and began his career as General Manager of the National Truck Stop Association. Lederer's "sum" now boasts nearly 20 years in the nonprofit sector.

Lederer graduated from the University of Richmond, earning his bachelor's degree in Business Administration with a minor in Marketing. When he isn't spearheading positive image building programs for NPMA, Lederer can be found sitting on the Fairfax (VA) City Council, acting on a wide variety of issues important to the residents of his home community.

[edit] External links