User:Henry.Parra/TRAX Maintenance
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TRAX Maintenance is a best of breed Airline MRO Management system published by TRAX USA Corp. that allows airlines and MRO Providers to manage Inventories, Purchasing, Labor, Manufacturer & Regulatory requirements, Line Operations, Technical Records, Training Records, & Technical Libraries. The system also includes Maintenance Forecasting, Production Planning, Manpower Planning, Hangar/Line Capacity Planning, Aircraft/Component Reliability Trending/Reporting and Aircraft Dent Mapping.
TRAX Maintenance was initially published in 1997 and as of May 2008, there are more than 60 active airlines leveraging TRAX technology to optimize, organize and streamline their operations. With 9 more airlines implementing the system at this time, this sets a new record in the Airline MRO Software industry for the largest number of operators and largest number of aircraft managing their operations with a 3rd party MRO Software system.
The company's success has been driven by various factors but predominantly through its high success rate in implementations. This leads to repeat business and positive referrals. Over a third of customers were derived by a successful implementation at either a parent airline, an affiliated airline or a subsidiary airline. Competitive Strategy is recognized for contributing over 20% of our customer base where the operator desired to achieve equivocal operational advantages of a competitor and/or align their operation to be similar to that of a competitor who has achieved a favorable Cost per Airline Seat Mile (CASM) through a reduction in Aircraft Maintenance Costs.
Another factor that has attributed to the product's success is its user-friendliness and how the product tightly integrates the various areas/departments within the organization. End users adapt to the software in a very short time and appreciate the newfound visibility to other department's data. Whereas before the end user had to rely on word of mouth to know the status of a particular item, with TRAX Maintenance they can lookup the information themselves and more often than not see the actual status of an item.

