Fone Zone
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| Fone Zone Group | |
|---|---|
| Type | |
| Founded | 1995 |
| Headquarters | |
| Industry | Mobile phones, computers |
| Subsidiaries | Next Byte, Fone Zone, One Zero |
The Fone Zone Group is Australia’s largest independent retailer of mobile communications. The business has grown from a single Gold Coast store in 1995 to 150 outlets under the Fone Zone branding, a One Zero dealer network of more than 40 sites, 19 Next Byte stores and 6 Telstra Licensed Shops.
Currently the largest Telstra Premium Dealer, the group has a customer database of over 545,000 customers and subscribes more that 24,000 customers to the Telstra Mobile network each month. The Group has recently established a dedicated outbound call centre focusing on customer retention, introduced a new concept store, launched a new concept store called The Lounge by Fone Zone, and also formalised their customer care program known as CARE. Fone Zone listed on the Australian Stock Exchange in 2005 and recently announced the purchase of Next Byte, a chain of Apple resellers, in an effort to broaden their income stream and enhance growth.
