User:Floydpiedad

From Wikipedia, the free encyclopedia

This article does not cite any references or sources. Please help improve this article by adding citations to reliable sources. Unverifiable material may be challenged and removed.

Floyd Piedad is an IT consultant who specializes in IT service management frameworks such as ITIL. He is author of the book "High Availability: Design, Techniques, and Processes" published by Prentice Hall PTR in 2000.