Talk:Change Management (ITSM)

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How about some nice flowcharts to illustrate the processes? That would be really helpful.

I think that the title of this article should be changed to something like Change Management (IT Service Management). ITIL did not invent Change Management.Charles T. Betz 01:50, 30 May 2006 (UTC)

[edit] Merges

I am taking the merge recommendations the other direction, stripping down the ITIL article section to a pointer to this. This article needs further work, but I want to get people's reaction to the overall direction. The primary need is to continue to "de-ITILize" Change Management, which has various representations - e.g. IBM Yellow Books, Harris Kern Library, and I suspect numerous other variants. My goal is to fairly represent the ITIL take on Change as one perspective among many, and one that has some particular problems, scope creep in particular.Charles T. Betz 01:40, 6 June 2006 (UTC)poo202.139.54.193 (talk) 00:07, 26 May 2008 (UTC)

DSL & CMDB: Can anyone throw some light on relation/distinction between DSL (Definitive Source/Software Libraby) and CMDB (Configuration/Change Management DataBase)? Milestowalk 19:37, 27 April 2007 (UTC) Miles

DSL part of cmdb concern idinfire the equpment and user detalis location and som —Preceding unsigned comment added by 212.116.219.77 (talk) 12:51, 9 November 2007 (UTC)