Talk:Carfax (company)
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[edit] Inital Comments
Why is there lawsuit information here? That has nothing to do with the company, what it does or what it provides. If we were to publish lawsuit information for all companies we'd have millions of pages of information for companies such as IBM, Wal-Mart, etc. It's useless information in my opinion. --Robertstinnett 02:46, 20 January 2007 (UTC)
A quick search will show that Robertsitinnett works for or has worked for carfax.
Is it standard policy to blank the discussion page? The lawsuit information is relevant because Carfax main (only?) service is providing vehicle histories. And it turns out that carfax's main service does not do what they claim. BTW, the Walmart article you mentioned DOES include information about their legal labor-relation troubles. IBM's main article ALSO has information about lawsuits. Lawsuits are relevant. The lawsuit is both relevant and timely. 24.250.217.49
I don't hide the fact from anyone of who I work for -- I am a Democrat too, doesn't mean I run around changing all the Republican entries I don't agree with. I merely asked a question. Just make up your mind one way or the other. This "here today, gone tomorrow, back the day after" is getting ridiculous. And my official stand on anything on this page or encyclopedia entry is as follows: "I am afraid I cannot speak one way or the other on behalf of the company, please contact our legal department for more information." But, personally, I think we got a pretty darn good product. --Robertstinnett 03:46, 22 January 2007 (UTC)
What was the outcome of the lawsuit? Or is it still ongoing? Either way, it seems strange that this isn't mentioned. Deepfryer99 (talk) 20:16, 12 February 2008 (UTC)
- Settled[1] Corey Salzano (talk) 21:02, 12 February 2008 (UTC)
- I updated this section with a source. Follow it for more info on the lawsuit--there is plenty that we could include here such as the rejection of the first proposed settlement. Corey Salzano (talk) 16:55, 13 February 2008 (UTC)
This article is suffering from constant insertion of advertisements for car websites and removal of the lawsuit information. Would people care to have a discussion on this talk page? 16:16, 24 January 2007) —Preceding unsigned comment added by 70.164.72.13 (talk • contribs)
[edit] Sock puppet/vandal notice
User:BoyRoy and User:Roybuoy have been blocked as sockpuppets of User:Verdict. User:Teafyplant, User:Lleafyplant, and User:Cornellrocky have been blocked as single-purpose accounts with usernames intended to be confused with legitimate editors who are reverting unexplained deletions of sourced information (i.e., vandalism) to the article. In light of all of this, editors who see similar edits (deletions) by brand new users are encouraged to assume bad faith and to revert such edits on sight. -- John Broughton (♫♫) 02:19, 4 March 2007 (UTC)
I work for CARFAX and in a good-faith effort to make the article more complete, sourced, and professional, I have made edits and added an infobox. If you have comments or suggested changes, please let me know on this page. Thank you. Vehiclehist (talk) 21:03, 27 February 2008 (UTC)
- Professional enough to remove the sourced lawsuit section, huh? Corey Salzano (talk) 15:27, 3 March 2008 (UTC)
[edit] Completeness of maintenance information
Carfax claims to collect information on maintenance/service events - but why would a repair facility provide this information? If I back my car into a tree or a fire hydrant, then take it to a mechanic get the bumper replaced, why should the mechanic inform Carfax? Isn't this a private matter between myself and the mechanic, if the police were not involved? The mechanic is certainly not helping me, his customer, by reporting such damage.
If mechanics do report this kind of information to Carfax (via some other agency, perhaps), then the article should explain how and why. And if they don't report it, we should emphasize that such details are likely to be omitted from the report. Mtford 01:56, 22 May 2007 (UTC)
This page needs some counter-points to what otherwise looks like a Carfax factsheet. Beyond the lawsuit, there are numerous complaints about Carfax's unwillingness to correct its records, and inability to gain information from the most important source: insurance companies. A great report on all these issues: <Link removed as spam by Blatsnorf (talk) 23:41, 4 December 2007 (UTC) > Adam2020 14:29, 4 September 2007 (UTC)
The word choice of 'Carfax claims' is derogatory and does not suggest you are genuinely seeking an answer. By what information do you challenge the 'claim' that Carfax makes?
Maintenance and service events are not necessarily damage repair. Proactive measures such as changing the oil or brakes is maintenance and service. This could increase the value of the vehicle in question. On the other hand, if you see that the car has been aligned 6 times in the past couple years, maybe it's not such a good thing.
Why should the article explain how and why Carfax gets its information?
What makes you suggest that the insurance companies are the most valuable source of information?
When you say that 'there are numerous complaints', have you done an analysis to see if the number is statistically relevant?
Blatsnorf (talk) 23:41, 4 December 2007 (UTC)

